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Shipping Information
Shipping is calculated to Royal Mail postage standards. As
you may be aware postal prices have risen, hence why product prices are going
to reflect a small rise too.
Estimated Delivery Time:
To the UK
and Ireland:
Please allow from 5-7 working days to receive your order, after
funds have cleared into our account. This is to ensure we are not
dealing with bogus payments and to also make your products. (All products are
made fresh - I do not store old batches - this is to provide the best quality
to our customers). I am aware this is not always the quickest way to receive the
products, but it is safe, hygienic and our code of conduct at Cherie
Hair Range.
To the USA/Worldwide:
unless you select postal tracking for your items, please allow 10-15 working
days to receive your order. We ship from the UK
currently and there is no guarantee that without tracking you will get your
items any quicker than the estimated delivery time. With tracking, you
shouldn't have to wait any longer than 5-10 working days after cleared
funds to receive your items.
Returns/Refunds:
As these are made to order items, we do not except any returns. Partial refunds
are permitted if part of an order is not available after you have purchased -
postage costs are non-refundable if items have been dispatched but for some
reason the item was not received. All receipts are kept for proof of delivery
and are available on request.
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